Delete your account in the app
Open RiseMove™ and go to:
You → Settings → Delete Account
Follow the in-app confirmation steps. Account deletion is permanent and may remove your profile, app settings, activity history, shared activity content, friend connections, Hank™ history, subscription entitlement mirror data, and related account data where applicable.
Deleting your RiseMove™ account does not automatically cancel an Apple subscription. You can manage or cancel RiseMove Premium through your Apple account settings.
Request deletion by email
If you cannot access the app, email paul@risemoveapp.com with the subject line:
Delete RiseMove™ Account
- Include the email address or username associated with your RiseMove™ account.
- State that you want your RiseMove™ account deleted.
- We may ask for reasonable information to verify the request before deletion.
Information that may be deleted
- Account profile information.
- Activity history and movement records.
- Hank™ coaching history associated with your account.
- Posts, comments, reactions, photos, and shared activity content where applicable.
- Friend, follow, and sharing relationships.
- App preferences and identifiers associated with your account where feasible.
Information that may be retained
Some information may be retained for a limited period where reasonably necessary for legal compliance, security, fraud prevention, subscription records, dispute resolution, backups, technical logs, de-identified analytics, or other legitimate business purposes permitted by law.
Review the Privacy & Data Policy and Terms of Service for more information.